Contact SBA CAFS
For questions about Accessibility, Data Quality, or Privacy and Security, click the corresponding link below.
Please select the appropriate CAFS contact from the table below to send an email or call the appropriate number for your question.
| Phone Number or Email | Description | Callers Served | Service Coverage |
|---|---|---|---|
| cls@sba.gov | CLS Account-Related Questions | Applicants, Borrowers, Lenders, SBA Employees | MySBA Account-Related Questions |
| cafsquestions@sba.gov | CAFS-Etran and MySBA | SBA Employees, Lenders | CAFS-Etran/MySBA questions for 7a and 504 loans |
| 833-853-5638 or covideidlservicing@sba.gov or MySBA Loan Portal message | COVID EIDL Customer Service Center | Borrowers | COVID EIDL and Unified Lending Platform (ULP) |
| 800-659-2955 or disastercustomerservice@sba.gov | Disaster Customer Service Center | Borrowers | Disaster, Unified Lending Platform (ULP), Shuttered Venue Operators Grant (SVOG) portal |
| 205-290-7141 or Disasterservicing@sba.gov | Disaster Loan Servicing and Liquidation | Borrowers | Servicing of:
|
| rrf_change_of_portal_user_requests@sba.gov | Restaurant Grants | Grantee | All Restaurant Grants Inquiries |
| 800-827-5722 or answerdesk@sba.gov | SBA's Answer Desk | Borrowers | General Inquiries |
| 800-862-8088 or vetcert@sba.gov | Veterans Certification | Contractors (non-SBA) | Contractor Certification |
| lendermatch@sba.gov | Lender Match | Borrowers, Lenders, SBA Employees | Lender Match technical issues |
| Home - SBA DRC | In-Person Disaster Assistance Appointments | Borrowers | New Disaster Assistance |
| SBA District Offices | U.S. Small Business Administration | In-Person SBA District Office Appointments | Borrowers | Help planning business |